ONE faq

Which airport should I fly into?
You can fly into Des Moines International Airport (about 30 minutes from Ames).

I’m interested in attending the conference but am unable to pay the full registration. Are there any opportunities for financial assistance?
Financial assistance will be available on a first come, first served basis. If you are interested in attending the conference but need financial assistance, email us at info@theoneconference.org and let us know of your need.  

I’m interested in attending the conference but am unable to attend all sessions. Is there a way to purchase a partial registration?
We cannot offer partial registration.   

I bought a ticket but can no longer attend, can I get a refund?
Cancellation requests should be submitted by email at info@theoneconference.org.  
Refund requests before August 31, 2018 will receive a 75% refund. No refunds can be given after August 31, 2018. 
You may also transfer your ticket to another friend. Just let us know via email her name and email address.

I'd like to sponsor the event or donate swag, how can I get involved?
Email us at info@theoneconference.org and we will get you all the information you need!

I'm a nursing mom. Can I bring my little one?
We love your sweet little one and welcome baby to stay with you quietly during the sessions. There will be a special area in our event venue set aside to nurse your baby comfortably. In the event that your baby is no longer able to sit quietly with you, please be courteous to the speaker and to those around you by graciously excusing yourself. There are many areas outside the conference room that would allow you to calm, comfort, or soothe a little one. If you have any questions about bringing your nursing baby under 6 months of age, please contact us.

More questions?
Email us anytime! info@theoneconference.org